All the answers you are looking for, solve your doubts and enjoy without worries.

On the main page of our website you will find a section called 'Book now', in which by selecting the dates that interest you (from June 13, 2025 onwards), you can access room availability by accommodation, regimes and prices. 

Dates:

You must choose your entry and exit dates.

Number of People:

Indicates the number of Adults, Children and Babies in the reservation. Keep in mind that in Magic a child is considered to be between the ages of 2 and 16 and that the stay of the first child is free. The number of Babies has to do with the provision of cribs that you can request in your reservation by completing the 'Observations' field.

Room type:

If you have selected dates and number of people, you will see the types of cabins available there and you can choose the one that best suits your needs. 

Regime and offers:

You can select the regime or offer you want. Our advice is that you always book on our Ultra All Inclusive regime, in which we are specialists, as it includes many advantages. With it, you will not have to make any extra expenses on your vacation. Some promotional rates or offers for different groups will also appear, whenever available.

Packages and Extras:

With your reservation, you can select a series of extra packages with services such as experiences that will complete your vacation.

Personal data:

Once you click 'Book now', it is important that you review the contact information you provide us, in case we need to contact you before your arrival at the establishment.

Once all the fields have been filled out, you can click on the 'Confirm Reservation' button and you will have your reservation made. A window should appear indicating that your reservation has been made successfully and will give you the option to print your confirmation voucher at that time, or you can wait to receive it in your email and print it then. 

Charges:

To make a reservation, the client must provide a Credit or Debit Card number. For management fees and to guarantee the reservation, 22 to 30 days before arrival, a charge will be made to the card provided with the amount corresponding to 25% of the reservation, deducting this amount from the invoice from the total amount of the stay upon arrival. In the event that said amount cannot be loaded onto the card, the client will have 24 hours to provide a new card number or deposit the deposit into our bank account, which will be provided by e-mail. If no response is received, the reservation will be canceled with the corresponding expenses according to our cancellation conditions. The remainder of the reservation will be charged 72 hours before the check-in date.

In the case of payments via Bizum, 100% will be paid at the time of reservation.

You can reserve services through the APP and check in online before arriving at the hotel. Access HERE.

Yes. It is possible to request to change your regime to All Inclusive or Ultra All Inclusive, with a small supplement per person per day (check dates and price in your accommodation or through our reservations department).

Modifications:

Reservation modifications may be made to a higher amount than the initial reservation, as long as there is availability. The cost of this management is €20 per reservation if requested through the modification form on the accommodation's official website, or €30 per reservation if the request is made by telephone through the Magic Call Center. In both cases the cost is non-refundable. 

If you have contracted the secure rate: Reservation modifications may be made subject to availability if requested before 4 days of the arrival date. The cost of this management is €10 per reservation, both on the website and by phone (non-refundable).

Cancellations:

-With your reservation, you can contract the Secure Rate for an extra charge of up to 10% of the total of your reservation* (except non-refundable reservations) to cancel for free up to 4 days before your arrival date. (*non-refundable).

It covers any reason for cancellation and does not require any proof. Check the conditions.

-If you have NOT contracted the Secure Rate:

1. Cancellations* 7 to 6 days before arrival, 25% of the reservation amount will be charged. Cancellations 5 to 3 days before arrival, 35%. Cancellations 2 days before arrival, the charge will be 80% of the reservation amount. For cancellations 1 day before arrival, no show or withdrawal during the stay, the charge will be 100%.

2. No cancellation fees will be applied for those reservations canceled a maximum of 24 hours after the initial sending of the reservation, as long as they are more than 21 days prior to entry.

3. For security reasons, the cancellation of a reservation must be made in writing. To do this, the holder of the same must fill out an application here indicating the accommodation and the locator of the reservation that you wish to cancel. The date of receipt of this request will appear as the cancellation date and will be confirmed within 72 hours, validated by its locator. Cancellations will not be made by phone. Requests received by any means other than the cancellation form will not be processed.

4. No-show and withdrawal during the stay, you must pay 100% of the stay, except Formula 24.

5. Reservation modifications may be made as long as there is availability with a cost of €20 (non-refundable) per room and must always be requested in writing to reserva@hoteles-costablanca.com

-If you have booked your reservation with a non-refundable rate:

You must pay 100% of your reservation in any case.

You are able to choose the room in your preferred location with a small extra cost. See here our 3D plan for this (the location to be chosen will have to be available within the type of room reserved).

Nobody will offer you as much for your reservation as Villa España Hotel. Only by booking through the official website we guarantee you the Best Online Price and another series of exclusive advantages that you can consult in section number two of this frequently asked questions section. You can also formalize your reservation by calling +34 965 851 654, by email reservas@hoteles-costablanca.com, contacting us in the CHAT that you will find at the bottom of this website or through our social networks.

Nobody will offer you as much for your reservation as Villa España. They are all advantages, from the moment you decide to make your reservation with us until the day you return home.

-We guarantee you the Best Online Price. You won't find a lower price. And if you find it, we'll compensate you!

-Protected Price: If after making the reservation, the price of your vacation drops on our website, we will match the price of your reservation. Take advantage and make your reservation early.

-You can get the Magic Amigos card where you will have a 4% discount at any time of the year. You just have to register on our website.

-Exclusive rooms only for sale on our website and instant reservation confirmation, in just 3 steps. No waiting. You will only find the latest cabins available on our website.

-Book now and do not pay until 30 days before arrival (the amount of 25% is paid in advance and the rest approximately 72 hours before the arrival date)

-We also offer you facilities so that you can come with your pet to the resort or, if you prefer, a dog boarding service.

In addition to all this, if you stay with us 5 nights or more we give you:

-Free transportation from Alicante Airport or RENFE to the door of your Magic accommodation (minimum 5 nights).